top of page

Past Projects

These projects are a collection of my past endeavours. Some were remarkable successes, while others may not have achieved the same level of accomplishment. Each one has provided valuable lessons that have contributed to my growth.

| 2023-2024

Help & support

OUTCOMES & OUTPUTS

  • Problem space for next 2yr roadmap. 
  • Milestone and planning for upcoming quarters
  • Executing Help Home redesign
Re-establishing the vision for Help & support in Gojek. This case-study includes service design approach  & showcases one of the outputs- Redesigning help home page.

IMPACT

  • Retention rate of 70%. engaged users
  • Increased Monthly transacting users by 10%↑
  • Increase transactions by 38%↑
GoClub is a program for Indonesia's biggest ride-hailing app, Gojek, and it is the first of its kind. This project includes the processes involved in the launch and merger with Tokopedia.

| 2020-2023

Loyalty Program : GoClub

  • linkedin
  • generic-social-link

©2023 by Anisha.

bottom of page